We proudly ship New Zealand-wide using NZ Post.

Every order is carefully packed with generous padding and placed inside a protective courier satchel to help prevent excess moisture, rain and rough handling during transit.

Shipping costs are calculated at checkout based on your location and parcel size.

Please double-check your shipping address before completing your order, as additional courier costs for parcels needing to be resent are the purchaser's responsibility.

 

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When Will My Order Be Sent?

We dispatch tubers between September and October.

Some varieties wake from winter much earlier than others, while some take their time. Rather than rushing them out the door, we wait until each variety has developed a visible eye before dispatch.

To us, it's far more important that you receive a healthy, viable tuber ready to grow than simply receiving it a week earlier.

Should a variety fail during winter storage despite our best efforts, we'll contact you as soon as possible to offer either a replacement variety or a full refund.

 

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Mislabelled Varieties

Although every tuber is labelled multiple times throughout the season, mistakes can occasionally happen.

If you believe you've received the wrong variety, we'd love to hear from you. Please send us photographs once the plant flowers, along with your order details, before 1 March if possible.

If we've made an error, we'll happily replace the variety the following season.